We provide the latest for the fashionably hip, along with providing exceptional value, quality, and superb customer service. We offer a select choice of clothing, shoes and accessories. Our brands consist of emerging new designers and our buyers travel the world so that you can find a style to call your own. We buy in very limited quantities and many of our items come fresh from our designers' studios. We welcome you and hope that you visit often. We a new store location at 4301 Orchard Lake Rd. West Bloomfield, MI 48323 We also add new, great items to our website every week!
Our contact information:
Need Help?
To contact us by phone please call 888-731-8337 or 248-862-2564
We are available to take your orders or answer any questions 10am-8pm Eastern Time Zone.
By email: Info@royaldutchessinc.com
Written correspondence should be addressed to:
Royal Dutchess
4301 Orchard lake Rd.
West Bloomfield, MI 48323
info@royaldutchessinc.com
Need Help?
To contact us by phone please call 888-731-8337 or 248-862-2564
We are available to take your orders or answer any questions 10am-8pm Eastern Time Zone.
By email: Info@royaldutchessinc.com
Written correspondence should be addressed to:
Royal Dutchess
4301 Orchard lake Rd.
West Bloomfield, MI 48323
info@royaldutchessinc.com
How to order:
You may place your orders anytime online 24/7. If you prefer to talk to a live person or if you have any questions please call our toll free number 1 888-731-8337/ 248-862-2564 Monday through Friday 10:00AM to 6:00 PM eastern standard time.
Credit cards accepted: We accept the following credit cards: American Express, Visa, MasterCard and Discover.
Sales tax: Purchases made in Michigan will include a 6% Michigan sales tax.
Tracking your order: You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
Modifying your order: Unfortunately, once your order has been shipped we are unable to modify or cancel any order. When your order arrives, please follow return/exchange instructions for an online credit.
Customer service: We are here to service you with all your needs, so please call us or email us, with any questions or concerns. Our toll free number: 888-731-8337/ 248-862-2564 Our email: info@royaldutchessinc.com
Out of stock items: Because of our quest to provide you with the latest in fashion we do not stock large quantities of any item. For this reason, we may not have the merchandise you have ordered. You will receive an email advising you of any out of stock items. Don’t be sad, we update our site daily with stuff that you will love.
Shipping Information:
Shipping Delivery time depends on shipping method selected. You may select from Standard Delivery (4-10 days), 2nd Day Air, or Overnight (next business day) Delivery. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. We use UPS as our preferred shipping carrier, and therefore are unable to deliver to APO/FPO addresses or P.O. Boxes. We do not offer Saturday delivery. Some orders maybe shipped using USPS, depending on delivery address. Please remember that delivery time does not include Saturdays, Sundays or Holidays. You will be notified by email regarding back ordered items and expected delays. Shipping to Alaska, Hawaii, and Canada is by Standard delivery only, and the average delivery time is 5-10 business days. Please note that orders to Hawaii are shipped using USPS.
Standard Delivery Standard orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in four (4) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-2 business days. Orders that are placed Monday-Thursday before 1:00 p.m. PST will be processed that day, not including holidays, and will ship within 48 hours pending availability and credit verification. All orders placed after 1:00 p.m. PST will be processed the following business day, and ship within 48 hours. All orders placed on Friday after 1:00 p.m. PST will be processed on the following Monday.
2nd Day Air All Second Day Air orders confirmed before 11:00 a.m. PST will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval. Second Day Air orders confirmed after 11:00 a.m. PST will be processed the following business day. Second Day Air orders placed on Friday after 11:00 a.m. PST will be processed on Monday (excluding holidays). Second Day Air is not available for Alaska, Hawaii or Canada.
Overnight Delivery (Next Business Day) Overnight Shipping Orders placed with Overnight Delivery (next business day) must be confirmed Monday through Friday (excluding holidays) before 11:00 a.m. PST. Credit card authorization and address verification must be obtained prior to shipping. Credit card authorization can take 24 hours for approval. Overnight Delivery is not available for Alaska, Hawaii, or Canada.
In Store pick-up- For local customers, you have the advantage of picking up your clothes directly from our store. Once you place your order give us 24 hours to contact you and we will make arrangments for your order to be picked up at your convienece.
Please email us at info@royaldutchessinc.com or call our toll free number (888-731-8337)248-862-2564 if you have any shipping questions.
Refund, Returns and Cancellation Policies:
14 Day Return/Exchange Policy
Thank you for shopping with Royal Dutchess Clothing Boutique. If you are not 100% satisfied with your purchase we will gladly exchange it or refund your payment. Complete the form on the back of your invoice and send us the items that you would like to return/exchange. • Returns/exchanges are ONLY accepted within 14 days of the shipped date. • Orders placed from Alaska, Hawaii or Canada are not exchangeable or a $10 fee will be applied. • You may not return or exchange: Clearance items cosmetics, jewelry, lingerie, I.D. cases, sunglasses, accessories ect. and gift certificates. • Shipping and handling on returned merchandise is nonrefundable (unless the product is damaged or the wrong item was shipped). • All merchandise must be returned unworn, unwashed, and with original tags attached. Shoes must be returned in their original shoe box with out damage to the box.
How do I make an Exchange? You may exchange an item for another size or even a completely different item. To ensure that your item is not sold out, please email us or call us toll free (888-731-8337) to hold your item(s). For exchanges, there is no additional shipping charge. We will pay to have your exchanged merchandise shipped back out to you. Just follow the return instructions below and mark the box labeled “Exchange.” How do I make a Return? After filling out this form you will need to pack up your items for shipment (in the original package if possible). Attach the pre-printed return label to the outside of your return package. Please remember that you will be responsible for the shipping costs and it is highly recommended that you send your package with insurance. That way you will be protected from loss during shipping. Once your return is processed your credit card will be refunded for the amount of your purchase minus the shipping charges incurred. Please note: It may take 10-14 days to process your return and 1-2 billing cycles for your credit card refund to appear on your statement. By shopping with us you have agreed to the return/exchange policies stated above. Need a Return/Exchange form? On the back of your invoice you will find our return form which includes instructions on how to make a return or an exchange. If you have lost your original invoice you can e-mail us or call for a new form that will be e-mailed to you.
Please email us at Info@RoyalDutchessinc.com or call our toll free number (888-731-8337) if you have any shipping or return/exchange questions.
Credit cards accepted: We accept the following credit cards: American Express, Visa, MasterCard and Discover.
Sales tax: Purchases made in Michigan will include a 6% Michigan sales tax.
Tracking your order: You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
Modifying your order: Unfortunately, once your order has been shipped we are unable to modify or cancel any order. When your order arrives, please follow return/exchange instructions for an online credit.
Customer service: We are here to service you with all your needs, so please call us or email us, with any questions or concerns. Our toll free number: 888-731-8337/ 248-862-2564 Our email: info@royaldutchessinc.com
Out of stock items: Because of our quest to provide you with the latest in fashion we do not stock large quantities of any item. For this reason, we may not have the merchandise you have ordered. You will receive an email advising you of any out of stock items. Don’t be sad, we update our site daily with stuff that you will love.
Shipping Information:
Shipping Delivery time depends on shipping method selected. You may select from Standard Delivery (4-10 days), 2nd Day Air, or Overnight (next business day) Delivery. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. We use UPS as our preferred shipping carrier, and therefore are unable to deliver to APO/FPO addresses or P.O. Boxes. We do not offer Saturday delivery. Some orders maybe shipped using USPS, depending on delivery address. Please remember that delivery time does not include Saturdays, Sundays or Holidays. You will be notified by email regarding back ordered items and expected delays. Shipping to Alaska, Hawaii, and Canada is by Standard delivery only, and the average delivery time is 5-10 business days. Please note that orders to Hawaii are shipped using USPS.
Standard Delivery Standard orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in four (4) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-2 business days. Orders that are placed Monday-Thursday before 1:00 p.m. PST will be processed that day, not including holidays, and will ship within 48 hours pending availability and credit verification. All orders placed after 1:00 p.m. PST will be processed the following business day, and ship within 48 hours. All orders placed on Friday after 1:00 p.m. PST will be processed on the following Monday.
2nd Day Air All Second Day Air orders confirmed before 11:00 a.m. PST will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval. Second Day Air orders confirmed after 11:00 a.m. PST will be processed the following business day. Second Day Air orders placed on Friday after 11:00 a.m. PST will be processed on Monday (excluding holidays). Second Day Air is not available for Alaska, Hawaii or Canada.
Overnight Delivery (Next Business Day) Overnight Shipping Orders placed with Overnight Delivery (next business day) must be confirmed Monday through Friday (excluding holidays) before 11:00 a.m. PST. Credit card authorization and address verification must be obtained prior to shipping. Credit card authorization can take 24 hours for approval. Overnight Delivery is not available for Alaska, Hawaii, or Canada.
In Store pick-up- For local customers, you have the advantage of picking up your clothes directly from our store. Once you place your order give us 24 hours to contact you and we will make arrangments for your order to be picked up at your convienece.
Please email us at info@royaldutchessinc.com or call our toll free number (888-731-8337)248-862-2564 if you have any shipping questions.
Refund, Returns and Cancellation Policies:
14 Day Return/Exchange Policy
Thank you for shopping with Royal Dutchess Clothing Boutique. If you are not 100% satisfied with your purchase we will gladly exchange it or refund your payment. Complete the form on the back of your invoice and send us the items that you would like to return/exchange. • Returns/exchanges are ONLY accepted within 14 days of the shipped date. • Orders placed from Alaska, Hawaii or Canada are not exchangeable or a $10 fee will be applied. • You may not return or exchange: Clearance items cosmetics, jewelry, lingerie, I.D. cases, sunglasses, accessories ect. and gift certificates. • Shipping and handling on returned merchandise is nonrefundable (unless the product is damaged or the wrong item was shipped). • All merchandise must be returned unworn, unwashed, and with original tags attached. Shoes must be returned in their original shoe box with out damage to the box.
How do I make an Exchange? You may exchange an item for another size or even a completely different item. To ensure that your item is not sold out, please email us or call us toll free (888-731-8337) to hold your item(s). For exchanges, there is no additional shipping charge. We will pay to have your exchanged merchandise shipped back out to you. Just follow the return instructions below and mark the box labeled “Exchange.” How do I make a Return? After filling out this form you will need to pack up your items for shipment (in the original package if possible). Attach the pre-printed return label to the outside of your return package. Please remember that you will be responsible for the shipping costs and it is highly recommended that you send your package with insurance. That way you will be protected from loss during shipping. Once your return is processed your credit card will be refunded for the amount of your purchase minus the shipping charges incurred. Please note: It may take 10-14 days to process your return and 1-2 billing cycles for your credit card refund to appear on your statement. By shopping with us you have agreed to the return/exchange policies stated above. Need a Return/Exchange form? On the back of your invoice you will find our return form which includes instructions on how to make a return or an exchange. If you have lost your original invoice you can e-mail us or call for a new form that will be e-mailed to you.
Please email us at Info@RoyalDutchessinc.com or call our toll free number (888-731-8337) if you have any shipping or return/exchange questions.
Copyright © 2007 Royal Dutchess Inc All Rights Reserved.